Copying Email and SMS Text

Password Reset can display different texts in the email and SMS messages that it sends, depending on the user's language preference. The messages can contain the current values of relevant variables, represented by placeholders in the message text.

To copy a message from one language, message type, or target to another, type the digit 3 in the Opt field for that message on the Work with Email/SMS Text screen (shown in Working with Email and SMS Text) and press Enter. The Copy Email/SMS Text screen appears.

                             ​ Copy Email/SMS Text​                               
                                                                                
 Type choices, press Enter.                                       ​              
                                                                                
 From:​                                                                          
  ​
 Languages  . . . . . . . .​ FRA​                                               
  ​ Message ID . . . . . . . .​  1​                                                
  ​
 Target . . . . . . . . . .​ EMAIL ​                                            
                                                                                
                                                                                
 To:​                                                                            
  ​
 Languages  . . . . . . . .​ FRA    ​ Press F4 to list ALL languages​            
  ​
 Message ID . . . . . . . .​  1                                                
  ​
 Target . . . . . . . . . .​ EMAIL                                             
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
 F3=Exit​  ​ F4=Prompt​  ​ F12=Cancel​                                               
                                                                                
                                                                                

The screen consists of two sets of fields, labeled From: and To:. Each has three subfields:

  • Languages: The language of the message
  • Message ID: The type of message.
  • Target: Whether the message is intended for Email or SMS messages or onscreen.

The Message ID types are:

  1. Enable subject
  2. Enable text
  3. Information about the use of Password Reset. Subject
  4. Information about the use of Password Reset. Text.
  5. Additional text at the end.
  6. Password expiration text.
  7. Password message text.
  8. Password message text.
  9. Verification subject.
  10. Verification code text.
  11. Left part of verification message.
  12. Right part of verification code.

The From: values are read-only.

Change the To: values as needed. To see a list of available languages, place the cursor in the To: group's Languages field and press the F4=Prompt key.

When you have made the changes, press the Enter key. The Work with Email/SMS Textscreen reappears.